🚚 Shipping Policy
At ULUXSTATION, we believe that luxury should never make you wait.
We partner with trusted global couriers like FedEx to ensure your order arrives quickly, safely, and free of charge, no matter where you are in the world.
✈️ Delivery Times
We ship worldwide. Estimated delivery times:
| Destination | Delivery Time |
|---|---|
| North America | 5–7 business days |
| Europe | 5–8 business days |
| Asia / Middle East | 4–6 business days |
| Oceania | 6–8 business days |
📦 All orders are shipped within 1–3 business days after payment confirmation.
💰 Shipping Cost
Shipping is 100% FREE — always.
No hidden fees, no extra handling charges. The price you see is the price you pay.
🔁 Tracking & Updates
Once your order is shipped, you will receive a tracking number via email or WhatsApp within 24 hours.
You can track your parcel in real-time on the courier’s official website.
📍 Address & Delivery Info
Please ensure that your shipping address and contact number are correct when placing your order.
We cannot be responsible for delays or losses due to incomplete or incorrect address information.
If you need to update your address, contact us within 12 hours of placing your order.
❗ Delays & Customs
While 95% of our shipments arrive on time, delays may occasionally occur due to:
- • Public holidays or weather conditions
- • Customs inspections in your country
- • High seasonal volume (e.g., holiday sales)
We do our best to prevent and minimize any such delays. Should there be an issue, we’ll keep you updated.
📦 Lost or Damaged Packages
We take packaging seriously. All items are carefully protected before shipping.
If your package is lost or arrives damaged:
- • Take photos immediately
- • Contact our support team within 3 days of delivery
We will investigate and resolve the issue promptly.
🕊️ Discreet Shipping
Your privacy matters. We use plain, unbranded packaging for all orders to ensure a discreet, worry-free experience.
🙋 Need Help?
Have a shipping question or need tracking assistance?
WhatsApp: +1 (913) 282-3526
Email: support@uluxstation.com
ULUXSTATION — Bringing luxury to your doorstep, safely and swiftly.
